Reference

How piralplay Handles Your Personal Data

This Privacy Policy explains exactly what we collect when you open an account, make a deposit via DANA, OVO or GoPay, and browse the lobby — and how we keep that information safe.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsData retention clarityContact us to update your data

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold, our support team handles privacy requests separately from general account queries. Send your request through one of the channels below with your registered account email so we can verify your identity before acting on any data change.

Team online

Live Chat

Open the chat widget on piralplay to submit a privacy request in real time. Have your registered account email ready for identity verification before we process any data change.

Email Support

Send a written privacy request to our support address listed on the Contact page. Include your account email and the specific data action you are requesting — access, correction or deletion.

Account Settings

For consent and communication preferences, head to your account settings page. You can withdraw marketing consent or update your linked wallet details — DANA, OVO or GoPay — directly from there.

What We Collect and Why We Collect It

piralplay Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, account credentials and the wallet identifier you link — whether that is a DANA, OVO or GoPay account number. This lets us process your deposits and match withdrawals back to the correct wallet. When you browse the

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lobby, our servers log your device type, browser version, session timestamps and the pages you visit. We use that session data to keep your account secure and to detect unusual login attempts. We do not sell your personal data to third parties. Payment details passed through
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DANA, OVO or GoPay are handled under each provider's own security layer; we receive only a transaction reference and status, never your full wallet PIN or card number. Players in Depok and across Indonesia can request a copy of the data we hold by writing to
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our support channel. We retain account data for as long as your account remains active, and for a further period required by applicable law after closure. Where you have given consent for optional communications, you can withdraw that consent at any time through account settings. Our
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policy applies to access from all devices — desktop, Android and iOS — and governs data collected through piralplay only.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply layered security practices across every data touchpoint — from account creation to wallet transactions. Below are the four areas where we focus our data protection effort, so you know exactly what happens to your information at each stage of your account lifecycle.

Encryption in Transit All data exchanged between your device and piralplay travels over SSL encryption. This covers your login credentials, session tokens and any wallet reference numbers tied to DANA, OVO or GoPay deposits.

Cookie and Tracking Controls We use session cookies to keep you logged in and analytics cookies to understand which lobby sections get the most attention. You can manage non-essential cookies through the cookie preference panel on the site.

Retention and Deletion Policy Active account data is retained while your account is open. Once you close your account, we hold required records only for the period local law mandates, then delete or anonymise the rest.

Third-Party Data Sharing We share data with payment processors like DANA, OVO and GoPay solely to confirm transaction status. No personal profile data is passed to advertisers or data brokers under any circumstance.

Your Privacy Questions, Clearly Answered

These are the questions we receive most often about how piralplay handles personal data, wallet information and account privacy. Each answer reflects actual practice — no vague commitments, just what we do and how you can act on your rights.

We collect your name, email address, password hash and the wallet identifier you register — DANA, OVO or GoPay account number. We also log your device type and IP address at the time of registration for security verification.

No. When you deposit via DANA, OVO or GoPay, those providers handle authentication on their own platforms. We receive only a transaction reference number and a payment status — never your PIN or full wallet credentials.

Send a data access request through live chat or email with your registered account email address. We verify your identity first, then provide a summary of the personal data we hold on your account.

Yes. Submit a deletion request via our support channel. We will remove data that is not required by applicable law. Some transaction records must be retained for the legally required period before deletion is possible.

We use essential session cookies for login continuity and optional analytics cookies to monitor lobby navigation. You can accept or decline non-essential cookies through the cookie preference panel on piralplay at any time.

We share data only with DANA, OVO and GoPay to confirm transaction status. We do not sell, rent or pass your personal profile data to advertisers, data brokers or unrelated third parties under any arrangement.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Apppiralplay App InfoLucky Neko Reels

How piralplay Handles Your Personal Data

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Information

Your Privacy Questions, Clearly Answered

01 What personal data does piralplay collect when I open an account?

02 Does piralplay store my DANA, OVO or GoPay PIN or full wallet credentials?

03 How can I request a copy of the data piralplay holds about me?

04 Can I ask piralplay to delete my personal data?

05 What cookies does piralplay use and how do I control them?

06 Does piralplay share my data with third parties outside of payment processing?

Privacy Policy

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